Dan and Martin had excellent customers service made us feel extremely satisfied with leaving our belongings ensuring they will be safe and secure 🔐
DaNetworkUK
31 Oct 2025
Dan and Martin had excellent customers service made us feel extremely satisfied with leaving our belongings ensuring they will be safe and secure 🔐
Great service from Tim & Nick! Really smooth process, made sure we were happy with the unit, transparent with prices and all the policies - no hidden nonsense!! Glad I chose the Bromley branch!
Excellent service from Tim and Nick. Well informed and very professional.
Tim was great today helping us set up our storage space. He was super helpful, explained all policies clearly and very funny - making the process enjoyable. Thanks Tim
From the moment I made my inquiries till the moment I moved-in and signed my agreement, the team at Bromley in person of Tim and Martin have been amazing. They gave me the required support I needed and I will always recommend Big Yellow because of the level of professionalism displayed by the team. Cheers to the beautiful approach.
Tim and Martin were great and very helpful
Very helpful, courteous and organised. They explained the contract and type of space I was renting. Couldn't fault the process. Very happy with the customer service I received.
Nick was very helpful and explained all the details in a clear and concise manner.
Manager nick was very polite and helpful, specially showing us around and giving us all the necessary information that is required
Nick at Big Yellow Bromley made my storage process incredibly easy. He was exceptionally helpful, explaining everything clearly and ensuring the entire experience was smooth from start to finish. The facility is great, but Nick's service is truly five-star. Highly recommended!