Customer reviews for Bromley Self Storage

5 star service from Nick and Martin

I had an excellent experience at Big Yellow Storage in Bromley thanks to Tim. From the moment I arrived, he was welcoming, knowledgeable, and genuinely eager to help. He took the time to explain all the storage options clearly, walked me through the process, and made sure I felt confident with my choice. Tim’s professionalism and friendly attitude made everything smooth and stress-free. It’s rare to find this level of customer service these days—highly recommend both the facility and Tim’s outstanding support!

Very good. Nick and Martin are super helpful and nice to deal with. I would recommend.

Рекомеедую, дуже якісне відношення до клієнтів супер задоволений сервісом. Особливо виражаю подяку менеджеру, що мені допомогав на імя Tim 🤝

Great experience! First time using the storage

Nick was fantastic - very helpful, polite, accommodating & was able to answer all of my ‘silly’ questions. I was able to have a look round an actual unit which was great. Thanks so much 👍

Great efficient service from Nick on arrival - everything explained well

First time user of storage of any kind. I had looked at several options online but Big Yellow Storage came out tops price wise and service. Lots of follow ups after initial enquiry and Nic at Bromley Yellow Storage has been great at check in! The coffee was well appreciated for this tired mom ;) Clear explanations of how it all works and very easy to use.

Dan and Martin had excellent customers service made us feel extremely satisfied with leaving our belongings ensuring they will be safe and secure 🔐

Great service from Tim & Nick! Really smooth process, made sure we were happy with the unit, transparent with prices and all the policies - no hidden nonsense!! Glad I chose the Bromley branch!