Richard kissi who I dealt with made everything very easy from enquiring about the size of unit I needed to taking the unit
Maria Zophia
31 Aug 2020
Richard kissi who I dealt with made everything very easy from enquiring about the size of unit I needed to taking the unit
It was efficiently conducted by skilled staff.
Originally reserved a space in Orpington store and realised that the bromley store had better space option. I spoke with Hannah at Bromley and she arranged for the swap of the booking. Doing an online cancellation of a reservation is not possible it seems. Change to the online process would help there. Anyway it was all sorted without a hitch and Hannah explained everything clearly.
Hannah was really helpful, explained everything thoroughly and professionally. Booked the same day I called with ease.
Professional and helpful
Enquired at 5am called by 8.30 by Devlin and all questions answered brilliantly
I used the website and received a courtesy phone call straight away.
Booking was easy, online check in was good. Hannah at BLS bromley was AMAZING on check in, especially as we were told very late in the day by someone else we needed to be there earlier than planned.
The staff are very helpful in many ways,and the whole process was straightforward.
Very well, initial phone enquiry was informative.