Customer reviews for Bromley Self Storage

Staff although did their job , clinical and to the letter . A smile or some kind of conversation would have been nice

The lady was good

Natalie from the Bromley branch was really helpful when checking in. Made my first experience with Big Yellow a pleasant one. Will definitely recommend to friends and family. The out of hours access was smooth and the trolley access was a great bonus.

Exemplary service

Very helpful and easy process

Natalie has been so helpful explaining what we have to do ready with a friendly smile that lights up a room

Both Natalie and Dipesh at the Farwig Lane storage were extremely helpful, pleasant and informative. Access to the unit was easy

Very efficient, friendly and professional

I was served by Dipesh and he was extremely helpful. As it was a house clearance it was a stressful day for me and I forgot my ID. I politely explained that it was a necessary part of the process and he allowed me time to go get my ID and return to complete the transaction. I really helps when an agent takes the time to understand the customers needs. He also changed the room as I didn’t like the slope in the roof.

Very efficient