Customer reviews for Bromley Self Storage

Everything has been easy and straightforward

Very easy, was called within a few hours of booking to check if I had any questions.

I wasn’t sure at first how big a space I would need and changed my mind a few times. My dealings online with your staff were easy and stress free.

Initial contact was very good and friendly advice given. However, I feel that you could use technology far better. There is no way to update inventory, I have to go into the office every time I add boxes. In this environment, we should be able to update safely online. Part of your sales drive is the ability to add and remove boxes, I should not have to go into the office for each box I need to store. Decluttering takes time and happens over a number of weeks, I should be able to do that more easily. Your agent told me that you prefer everything being stored initially with no additions, make that clear on your website and I would have gone elsewhere.

Straight forward no hassles

All very helpful and clear about the system and how you work.

Overall it was great, but I didn't understand why it still took so long in store after I had spent the time doing all the online check in

A life changing experience!!! Amazing stuff. Such a charmers with glasses! It took some time but it felt like a few minutes thanks to Hannah, Dipesh and the new employee Jonathan, who kept me entertained through all the time.

Excellent from beginning to the end. It was stress free

Very helpful with questions .Always available and pointed that we could contact them again if any other queries .