Very helpful, efficient service. particular thanks to Ellie
Jonathan
17 Jul 2017
Very helpful, efficient service. particular thanks to Ellie
efficient
I would recommend big yellow. However there's a lot of hidden charges that you can't see online until somebody calls you. There's the cost of insurance and deposit and four weeks to be paid up front. For myself only wanting the place for 7 days I was quiet £13.95 online and had to pay £120 up front.
Last minute booking, very quick and easy, helpful staff and good clean facilities
Simple, well explained process of checking in. Large variety of room sizes and described accurately. Natalie was very helpful and friendly while getting me set up, and was even able to help when I forgot the access code I used online! Lots of trolleys to use, and generally a hassle free experience.
Ease of use, friendly helpful staff, best pricing that I found, clean and dry storage conditions.
Easy, very good customer service and fair price
Good and efficient service. Would recommend to people. However, I feel the rent is expensive.
Very helpful and friendly staff. We found the experience very good and it was excellent value for money.
The young lady Natalie who served me was delightful . She explained everything for me and couldn't do enough to make the booking in process very easy . I think she was a credit to your company .