I booked and checked in online. When I got to BY your staff member was a delight to deal with. I was very happy with everything.
Victoria
31 Dec 2018
I booked and checked in online. When I got to BY your staff member was a delight to deal with. I was very happy with everything.
Extremely prompt efficient, helpful service
My initial enquiry was handled and dealt with really well and without any fault. When it came to the whole process of booking in and moving in Charlotte who I dealt with went above and beyond any customer service I have dealt with in the past. She explained everything. And was also very accommodating on times when I came in with my daughter.
Very friendly people.
Efficient staff
Good
Charlotte was friendly, efficient, and answered my questions professionally
Excelent Service!
Very helpful lady in reception who did a good job at following up aftmy initial enquiry and also very clear and helpful on the day, which made for an overall good experience. Her name was Anna.
Service was excellent, flexible and efficient. It also helped considerably being able to reserve a unit in advance. Charlotte, Anna and Louis were most helpful.