Customer reviews for Byfleet Self Storage

This storage facility is only five minutes away, so very convenient. It's really simple to arrange to rent a unit. My experience of Big Yellow Storage so far has been excellent. I would particularly commend Grant, the reception guy who I initially spoke to and who showed me around, then took me through the whole procedure. He couldn't have been more helpful and was very polite and friendly; a real credit to the company. The units are clean, dry and secure and access is very flexible. It is a little more expensive than I had expected, so the bill can add up over time, but all in all I would hightly recommend BYS if you are looking for some extra space.

Right from the first enquiry phone call to reserving unit and then checking in, I can't fault the service. Staff were so helpful and friendly and nothing was too much trouble. The set up is great, access easy, trolleys to help move your items and facility well laid out. Would highly recommend.

Information given was misleading. Unable to complete documentation in advance and haulier kept waiting for 45 minutes whilst documentation was completed.

The staff member was extreamley helpfull and patiant with my children. The whole thing was very easy and well explained. I would highly recomned this service.

If you need to store then don't bung it in a cold shed at the mercy of mice and other issues - use Big Yellow! Clean, accessible, dry and good value! Staff are very helpful and if you need boxes and packing then they have everything to hand. All sizes of storage available - we chose a smallish unit - but plenty of space for our needs and even though a shortish (hopefully) let until we move - nothing is too much trouble.

Service was second to none, nothing was to much trouble, all went very well and completely satisfied. Very good storage facilities

The Staff were absolutely brilliant, so helpful and patient, we couldn't have asked for better service. The storage facility was immaculate and the safety and security measures are excellent. All in all, we would highly recommend Big Yellow.

Really helpful and informative. Easy to sort out and knowledgeable and approachable staff.

I found the staff really friendly & helpful. I was shown 3 different room sizes around the size I enquired about, which helped to visualise my items in the room, which helped me choose the right size for my requirements.

Mike and Brian at Byfleet are ultra professional, they make you feel welcome and explain every minute detail regarding the srvices available. Nothing is too much trouble for them.