Friendly professional and helpful staff. Information provided was very clear. Tutorial video and electroicsign in make the moving in process seamless. Being shown around the facilities was a nice touch. Customer Service overall was excellent. Facilities are clean and well maintained and easy to navigate.
Great customer service
Your staff members - particularly Lauren Zakaria - were incredibly informative, hospitable and welcoming.
Very clear check in process. Lauren was extremely helpful and made it very easy for a first time customer to understand what was going on. She was very professional and made sure we knew what she was explaining by giving us ample opportunity to ask questions.
Great facilities and exceptional staff
Very friendly and helpful staff that put my mind at ease during a particularly stressful move. Also recommended vans for any future moves!
Communication was so good. From all the emails and info videos when I booked online, to phone calls from the team on my move in day, I got lots of clear information. Also the security system is brilliant and the facility is really clean.
Such friendly staff who made it so easy for us! I enjoyed the experience as it was so well run and efficient
There are many branches and the reception is very warm and efficient.The warehouse looks very large and the management is very standardized
Easy to use access, seems very secure. Friendly staff. Good opening hours. Reasonably priced. Convenient location compared to where our stuff was.