The job description is very detailed
Yang
22 Apr 2022
The job description is very detailed
The customer service provided by Lauren Zakaria both before we arrived and on the day was second to none. Incredibly friendly and informative.
We arrived a bit stressed wanting to arrange storage for a friend. The manager at Camberwell, Darren, was really patient and cheerful and gave us all the time we needed to decide what we needed and helped us with the form-filling. He explained all the steps clearly and took the time to make sure we were happy with the storage and understood about access etc. The procedures are understandably thorough, but he patiently guided us through this.
Service from start to finish was wonderful
harry who checked me in was really friendly and professional. he was really clear with instructions and i came away feeling very comfortable with all the processes and that my items were safe. I was also very impressed with the prices and that we could cancel to suit our needs.
Efficient & friendly staff (Lauren & Darren)
Super professional and quick on the answers I asked. Super helpful. Thanks
Excellent service from both Kat and Darren at the Camberwell facility. Clear instruction on the process and a welcoming introduction.
This was the easiest and smoothest element of my move. The staff I dealt with on each occasion were amazing, really helpful, friendly and willing to accommodate and make this experience an absolute joy. Well done for superb training of your staff in excellent customer service.
very professional, helpful staff...