Excellent service, competitively priced, convenient location, simple process.
Dominic
20 Aug 2022
Excellent service, competitively priced, convenient location, simple process.
Having never used a storage company before, I didn't have much idea what I was doing but the online check in was really helpful and both Lauren and Kat at the reception were brilliant.
Moving is never easy but the whole process was made really smooth by Lauren and Michelle at the Big Yellow Self Storage in Camberwell. They explained everything clearly on the phone and were extremely friendly and helpful in person.
Great phone service when I rang for advice, made the process incredibly easy for me. Check in was informative and smooth, Lauren was fantastic
The building is pristine, the process of booking is reassuringly thorough and staff are friendly and efficient.
The staff were extremely helpful,affable and professional.
Highly efficient and respectful staff, very informative, patient and kind, I hugely commend them. We have just vacated storage at a different company, your operation in Camberwell is a stately palace by comparision. Very impressed with the thoroughness of your systems, storage access and pristine conditions. Your technology is enviable. Well done !
Ease of signing in and great demo of how much can be stored in the unit sizes online
Customer service and availability
Clear Communication. Easy access in terms of size of lifts, corridors and doors. Loading bays.