The staff were extremely helpful,affable and professional.
Mark
24 Jul 2022
The staff were extremely helpful,affable and professional.
Highly efficient and respectful staff, very informative, patient and kind, I hugely commend them. We have just vacated storage at a different company, your operation in Camberwell is a stately palace by comparision. Very impressed with the thoroughness of your systems, storage access and pristine conditions. Your technology is enviable. Well done !
Ease of signing in and great demo of how much can be stored in the unit sizes online
Customer service and availability
Clear Communication. Easy access in terms of size of lifts, corridors and doors. Loading bays.
The job description is very detailed
The customer service provided by Lauren Zakaria both before we arrived and on the day was second to none. Incredibly friendly and informative.
We arrived a bit stressed wanting to arrange storage for a friend. The manager at Camberwell, Darren, was really patient and cheerful and gave us all the time we needed to decide what we needed and helped us with the form-filling. He explained all the steps clearly and took the time to make sure we were happy with the storage and understood about access etc. The procedures are understandably thorough, but he patiently guided us through this.
Service from start to finish was wonderful
harry who checked me in was really friendly and professional. he was really clear with instructions and i came away feeling very comfortable with all the processes and that my items were safe. I was also very impressed with the prices and that we could cancel to suit our needs.