The information given were clearly explained by the agent who has also taken the time to come along to the storage space and shown how to use the facilities.
Jonathan
24 Sep 2021
The information given were clearly explained by the agent who has also taken the time to come along to the storage space and shown how to use the facilities.
My initial enquiry was handled very well. I received a phone call from Kat who explained the prices and advised on the room size I would need. Moving into the storage space, Lauren checked me in and was very helpful and informative. Both have been friendly and very helpful from the start.
All my doubts were clarified
All very capably explained at every stage. The store team were very helpful.
Harry and Lauren were an absolute pleasure to deal with. Really friendly, efficient, and made a great impression! Keep up the great work
Very easy and helpful. The assistant store manager, a young and nice lady made everything simple to understand at the point I was prompted to move in my stuff. Thanks to Big Yellow
Excellent service throughout and really helpful team
We’ll handled & joined up communication: it was a total joy and even really enjoyed the admin - though having to watch the 2 min video twice, when in a rush was a pain! Also too many initial places on pad form!
I’m super-impressed by the set-up and whole process. My booking on the phone was easy, and my check-in with Kat was faultless and plain-sailing. The facilities are state-of-the-art.
Quick. Helpful and informative