very friendly stuff, David was amazing! Very helpful and kind and very eager to explain all the details and help out for first time users.
Vasileios
18 Dec 2022
very friendly stuff, David was amazing! Very helpful and kind and very eager to explain all the details and help out for first time users.
Great customer service, explained things clearly and made the whole process really simple. Communication was also first class leading up to the day of move in.
Arrived at Big Yellow Cambridge. Hamza was delightful. He explained All the storage options available to me, quoting prices, terms & conditions. He was so knowledgeable & professional. On another visit, Matt took me through upgrading options for house storage. He was also professional and knowledgable.
Chap who served us was very good
The employees are approachable, really friendly, and deliver in-depth advise and detail about their service and your options. They show great care in the best deal for you and tailor it to your needs.
Extremely helpful member of staff phoned to follow up my email query and found us a suitable room that had just become available. Next day we visited and he was again helpful and patient.
The manager was incredibly accommodating and helpful.
Customer service was excellent, detailed and thorough. Makes you feel like your belongings are safe and secure. Simple and easy
Friendly. Easy to start and store.
David, the Store Manager, was especially good for me as a new customer. He was patient, knowledgeable and really helpful at every stage. The demonstration about how to use the facility was also comprehensive.