The representative was extremely plight and helpful
Andrew
13 Dec 2021
The representative was extremely plight and helpful
Friendly, fun, straightforward
Everything! The whole process was fantastic. Looking online was easy and staff speaking to us over there phone were extremely helpful, answering loads of questions and giving guidance. Upon arrival staff were excellent and it was so easy booking in!
Very well
Staff were very supportive and gave time to explain and answer any queries.
The woman I initially spoke to understood my requirements straight away. She called back to confirm everything had been booked in.
Fantastic communication from phone calls to front desk.
Everything was just perfect, quick, easy from asking for a quote to move in. The personell was very kind and helpful.
Straight after my initial web-enquiry, a member of the Cambridge team phoned me and advised me on what my requirements were, and what sized storage I'd need.
All good, except I was charged £14 for a padlock. I was told a padlock I'd brought with me was the wrong size, but having got to my storage area, I discovered it would have been fine.