Tony (from the Canterbury location) was very nice, helped me with everything and was able to solve all my confusions. He was great detail.
Annette
29 May 2017
Tony (from the Canterbury location) was very nice, helped me with everything and was able to solve all my confusions. He was great detail.
Excellent service snd friendly and helpful staff
The staff were extremely helpful, and the checking in process was very smooth. I was also very impressed by how little the changeover (of the Canterbury store specifically) from Lock & Leave to Armadillo affected the customer experience, meaning that repeat customers like me did not have to try to adjust to a completely new system. The only issue I had was with the online check-in - first, the login details provided in the email did not match up exactly to the input, causing some confusion. Second, it requires a complete inventory which cannot be changed post-check-in. This is a problem, since I (and other customers as well, no doubt) tend to pack and store in several stages and so do not necessarily know how many bags or boxes I will have at the time of checking in.
The approach of the staff first and foremost, they were so very helpful. The high quality of the storage area/space.
Every point of contact was extremely friendly and helpful and they really went out of their way to provide a great experience.
kept us informed, helpful and made time to explain everything to us.
Will at the cantabury storage unit has been absolutely amazing with all his help and understanding. We have been travelling a long way for our move and have had a lot of changes in our plan that he has gone over and beyond to accommodate and help us in anyway he possibly could. He's done such an amazing job I can't thank him enough!
Friendly staff - very helpful at arrival, detailed explanations Easy to book a locker (online form was very detailed and easy to fill out from home)
Excellent service from Dan & Will (highly professional), plus 'ease of getting the job done'!
I thought Toni, who I dealt with from my initial enquiry, to me booking in was terrific! A really pleasant guy who's a credit to your company.