Customer reviews for Cardiff Self Storage

Especially given the current climate (Covid) exceptionally well.

My initial enquiry was dealt with very promptly and professionally

My initial enquiry was handled well,with plenty of information given. This gave ease with the booking in and move ino the storage.

Everything was smooth and professionally handled from initial contact and all was clear from the outset

Stall, especially Marcus were excellent. Can't say a bad word about anything.

Very easy, I asked Marcus for a quote, he offered one, I gave him a competitors quote and he matched it. When I arrived to sign the documents, they made me a coffee, and were very polite and friendly. Matt didn't rush anything but nothing took to long either. I wasn't bombarded with a tonne of information about policies and procedures, only what I really needed to know and some key points of the contract highlighted for me. Any questions I had, he answered confidently and precisely. I needed to add another name to the unit short notice over the phone, it was done in less than a minute with no dramas. I also forgot to mention I'd need access to the unit after 6.00pm, I called customer services at 6.15 and again, they made the process super easy and quick and helped me sort out a problem with no dramas whatsoever. Very happy with the service

The 2 lads working on 12th March had excellent customer service and explained everything in detail they made me feel very welcome. They are a credit to your business.

Very easy

Very good service by James and Sian

never really impressed by the method of giving a price which is initially more expensive than competitors, then coming in with a lower price ....just start with you best price!