Customer reviews for Cardiff Self Storage

The whole process from online reservation booking through to check-in was very simple and quick.

Very well handled, especially as me and my partner kept changing our requests. Will definitely reccommend to others. Sahil was extremely helpful during out check in day and explained everything.

Welcoming, friendly staff. Marcus was fantastic.

Very friendly. Explained options and terms very clearly. Very efficient. Demonstrated different size rooms to help us choose.

Process explained to me fully by James, he was very clear informative and it was a relaxed environment. Booked online found it really easy and especially appreciate the added security you get with the access code to the premises itself.

Everything thing was easy and straightforward. All staff were courteous and helpful, but Marcus, in particular, deserves a 10/10 for his help, professionalism, friendliness, and overall demeanour. Exceptional customer service.

All my enquiries were followed up by a helpful guy and all my questions answered, no-one too pushy either which is very important to me. It was easy to book and check in, all changes were taken care of easily, great staff at your Cardiff branch :)

I don't normally like follow up calls when I'm shopping for quotes, but the lady who rang was very helpful and non-pushy. She got me a good price I was happy to go with

Everything explained on the first call and a further discount to book that day, was talked through the next steps, very easy.

The store team were very efficient, friendly and helpful - Marcus and sahil ( penarth road Cardiff)