I found your staff member (Sian), at your Penarth Road, Cardiff branch, to be most helpful and pleasant. A real Joy and an asset to your company. She made my experience delightful.
Really good
I did a quote online for a storage unit equivalent to a 2 bed house. I was surprised at the cost as it was less than I thought- I had a call shortly after from the team based at the penarth rd store and booked my unit . Staff were very friendly and helpful and the store manager Sian was amazing
Sian was fantastic, very helpful
Everything was brilliant from start to finish
Very swiftly. I had already booked a room with another company but your teams swift response and better rates won out.
The service I received from James and Sian at Cardiff was first class. James totally put me at ease with his answers to all my questions upon my initial enquiry and I felt confident to go ahead and reserve even though I didn't know an exact date then. The flexibility was great and the whole experience was stress free. I would thoroughly recommend Big Yellow to anyone.
good communication and helpful check in
Np pressure, honoured discount. Friendly and knowledgable sales staff member. Easy to understand.
James has been brilliant on the phone explaining the process to me. I'm moving area but new house not ready so putting belongings into storage When I went to pay and check unit sian was extremely patient and showed us another unit as I was concerned on size