All my enquiries were followed up by a helpful guy and all my questions answered, no-one too pushy either which is very important to me. It was easy to book and check in, all changes were taken care of easily, great staff at your Cardiff branch :)
I don't normally like follow up calls when I'm shopping for quotes, but the lady who rang was very helpful and non-pushy. She got me a good price I was happy to go with
Everything explained on the first call and a further discount to book that day, was talked through the next steps, very easy.
The store team were very efficient, friendly and helpful - Marcus and sahil ( penarth road Cardiff)
My initial contact was followed up by a telephone call from James to confirm that my requirements would be met by my booking (I had not completed the inventory and James was concerned that I had booked a space which was too large for my requirements). The booking was simple and, on arrival, we were met by Fenton and Marcus. Marcus made us a coffee and Fenton talked us through the terms of the contract and how to use the facility, helped us with the payment and showed us to the storage unit. Everything, including the use of the lift and trolley for unloading, was very easy and made smoother by the team, who were very friendly and professional in their approach to us.
Very easy. The whole move was not an issue.
Extremely professional, very easy to choose the right size storage
Staff v professional & helpful Process easy to understand quick & stress free! I had no help & on a crutch staff went above & beyond to help me store my items! Thank you!
Everything was quick and easy and the staff were amazing and friendly and happy to help! They were also very knowledgeable and accommodating!
Sian did everything she could to give us the best deal possible, and we really felt valued and taken care of. We really appreciate everything she did, and all the time she took for us, and we have complete confidence in storing our belongings there for the next year.