My enquiry was handled efficiently, costs clearly explained, full explanation of how to use site was given. Every member of staff whom I spoke to was unfailing polite, knowledgable and helpful - couldn’t have wished for better service.
was extremely easy to do and well explained! friendly customer service and help!
I called big yellow storage on Penarth road and spoke to Marcus and he was very friendly, helpful and made the process easy to understand.
The process was made easy by James from the very start. He was polite, extremely helpful, he ran me through how everything worked and he answered any questions I had. Credit to the company. In answer to the next question all answers were a factor but I can only select one.
1st time for me using BYS and everyone ive spoke with and been dealt by has been perfect. James made me a cup of coffee whilst we covered the paperwork. Would definately recommend you Thanks
Great .
The Cardiff team are extremely helpful, friendly and professional. After an initial phone call follow up of an enquiry I had made up my mind to choose Big Yellow. When visiting the team in store this decision was confirmed.
Overall very easy, moving in was a pleasure due to the helpfulness of Denise, who could not have done more.
Very well, attended in Person Marcus and James both very helpful
Very well and it's nice to be treated as a valued customer having used your services previously