Customer reviews for Cardiff Self Storage

Excellent

Great

James (Cardiff) did an excellent job! I made my booking from Dubai and he confirmed with a follow up call to confirm arrangements. When I arrived James assisted with the paperwork and made the whole process very convenient and agreeable.

Friendly and helpful

Very professional and friendly manner

I think I was the first customer of the day at 8am – everything was processed on the spot and Sian was both friendly and faultless. Debbie, with whom I had the initial telephone conversation, was great too.

Very easy to book,

Went well, unexpected phone call welcoming me once booked on line

I initially wet online for a quote as I was selling my house and due to unfortunate circumstances was unable toove everything in time. Y enquiry was picked up by James who called me to see if he could help. He was eloquent and clear in everything he said, a real asset to your company. I decided to book storage ad met with Denise. I couldn’t have even happier with the service I received from her. She was warm, welcoming and explained things several times to me as I was a bit slow on taking it all in. She remembered me when I went to see the staff at reception and saw I was really stressed and made me a coffee. Her attention to detail was impeccable. Both James and Denise are absolutely credits to the company. Customer service of this level is seldom found. To say they went over and above is merely an understatement.

The initial enquiry was handled really well, Sian rang me straight away & explained everything about it. Moving in day went really well as well, so far soo good, Really pleased.