Very friendly and professional customer service. Very much appreciated the information provided and care taken to ensure that everything was dealt with and I understood everything I needed to know . Thank you
The people are lovely in there they’ve helped me for two years. When I booked in the lady that served me was so nice!
Sian was fantastic. Really stressful moving and she made it much easier.
Very helpful informative man in the reception
I found the process in store really easy as I had never used a service like this before. The gentleman serving me was polite, friendly and helpful.
Excellent help from Marcus and Fenton. We were made to feel very welcome and everything was explained well. The facilities are also first class.
Very easy to use and complete. Extremely friendly staff. Interacted with man on Cardiff site desk at 6pm on Friday 8th. Close enough that transporting things is easy. 50% discount very good
I have previously used Big Yellow and have always been impressed with the service and convenience of storage location. I feel confident that my possessions are safe in your care and I can access them at times that are useful to me. The staff at the Cardiff, Penarth Road storage are polite, patient, friendly, knowledgable and extremely helpful. I don't know all the staff names but I did catch James as one of your colleagues. I would definitely recommend Big Yellow to friends and colleagues
Good service, everything explained clear and simple. Easy access and facilities clear and precise. Clean and well maintained.
they were very good