Customer reviews for Cardiff Self Storage

Great communication and customer service, from both James & Denise

everything was simple and easy to use no problems what so ever. Staff were very helpful would recommend to anyone who needed storage

We have used Big Yellow for several years now and they give a consistent level of service - regardless of the location, duration or size we get a great service. Our most recent experiences at Cardiff with Sian and her colleagues have maintained this high level of delivery.

Both James and Sian were really nice, well informed and made checking in a wonderful experience. While we dealt mostly with James, a wonderfully professional and friendly young man, Sian made us cups of tea which was a really thoughtful offer because after the long day it was absolute magic to have a nice cuppa. It felt more like opening a high end bank account than a storage space. I was also really impressed with how James put my mind at ease in renting the space to begin with. I got quotes from just about everywhere in Cardiff, but of all the places that called me back, he was the only one that really gave me the impression that he was really informed, and there to help me out rather than pressuring me into going with a space that might not be right for me. I would absolutely come back here again.

It was an amazing experience dealing with big yellow , so hulpful staff and so flexible to meet the coustmer need well done , the only down side is the size of the unit with columns inside

Everyone I came into contact with -both on the phone and instore -were both efficient and welcoming.James and the ladies on reception were so patient and all seemed knowledgable about all aspects of the procedure.A credit to the company

The process was straight forward. The staff even made, what should be a boring task enjoyable with polite chatter and a delicious coffee!

Easy to set up, recommended a removal firm and got them to contact me. Customer service was really good and price was reasonable. Also flexibility is good with just 7 days notice needed

Nice & simple, clear pricing

friendly efficient staff They made us welcome and feel wanted as a customer