Customer reviews for Cardiff Self Storage

Really helpful, very hospitable, great price, flexible and attentive, efficient, and really helpful

Shan was amazing. The level of customer service in this place is awesome. Love coming here, it's like my second home. It's helped me with some tough times.

The lady behind the desk was informative and helpful. The process was easy and security seems important

morning the young lady who dealt with me was very accommodating helpful, and polite and made the whole experience very easy.

The first evening when I went in to enquire about storage size and cost the lady who served me most most helpful. I asked if it would be possible for my wife to see the size of the units when she arrived from work and she said that would be fine. My wife arrived having an altercation on the phone with her mother who's item you are storing, Regarding she thought we should use Masons this went on past 6 O'clock when you should close but when my wife came off the phone the lady serving was still quite happy to show my wife the containers. Even though this was not required at that time. When we actually came to book in and store with you the two gentlemen working could not have been more helpful explaining everything clearly and simply! All in all a painless experience no problems at all and all the staff seemed to want to go the extra mile to help us!

Very helpful staff, informative and very thorough

Always a polite and friendly service coupled with and efficient and professional service. My charming hosts were Marcus and a new lad called George. Couldn't fault either of them. Both were friendly and George particularly helpful .

I found the whole experience extremely well managed from the people I dealt with at Big Yellow in Cardiff by phone, e-mail and in store. they all made it totally easy with good help and advice at every step. I would happily recommend to anyone looking for a storage solution.

Staff were friendly. The storage was clean. Parking was easy. The inside areas were very clean.

First of all you match the price from another company, you referred me a removal company, also you had a lock in the reception so I had the chance to buy one as I didn't have one at the time. Staff really helpful they explained everything perfect. 10/10 I've rented a 25 ft2 unit.