Always a polite and friendly service coupled with and efficient and professional service. My charming hosts were Marcus and a new lad called George. Couldn't fault either of them. Both were friendly and George particularly helpful .
I found the whole experience extremely well managed from the people I dealt with at Big Yellow in Cardiff by phone, e-mail and in store. they all made it totally easy with good help and advice at every step. I would happily recommend to anyone looking for a storage solution.
Staff were friendly. The storage was clean. Parking was easy. The inside areas were very clean.
First of all you match the price from another company, you referred me a removal company, also you had a lock in the reception so I had the chance to buy one as I didn't have one at the time. Staff really helpful they explained everything perfect. 10/10 I've rented a 25 ft2 unit.
James was super helpful and really nice. The whole process was simple.
Great staff
Quick and easy check in service, due to online check in completed the night before. Polite staff who gave all the information I needed. Informed me of the packing materials available to me if I wanted them and did not try to sell me anything I did not need.
Everyone we spoke to was super friendly and incredibly helpful. Especially John and James; whom were so kind and funny and made sure we had the best experience.
Excellent and speedy customer service.
Very helpful team. Only reason that it is not full marks as the check in Process is very long. Too much paperwork i'm afraid