Found the store very convenient, and as a new customer the staff did their best to accomodate my requests for out of hours access. However, as the clocks were changing on the weekend, it would have been helpful if the store security clocks also changed - I ended up waiting outside for an hour at 05:00 as the security code thought it was 04:00 and would not let me in until an hour after I arrived!
I had to travel across water to use this facility. All arrangements were made by phone and e-mail and the staff were extremely accommodating and helpful. On arrival on a difficult day (strikes across the city), the welcome was exceptional and included a cup of tea and good advice to a weary traveller! Huge lifts and trolleys made the unloading easy and quick. The space was clean and the security is very good.
I was in a jam, a quick turnaround in property left me stuck. The staff at Big Yellow Cardiff were friendly, understanding and had me sorted in 30 minutes. Yeah, the price could be better, but then when you consider the facilities, access, security arrangements etc etc, it balances out. I would recommend this in a heartbeat.....thanks big yellow!
The facitility was easy to organise and the staff were friendly and helpful, however Sunday opening hours should be longer as this was the only opportunity we had to move our items.
Great facilities and procedures properly explained by very helpful staff.
The storage facilities are kept in very good condition, very clean and tidy. The staff were very knowledgable about their products and I've found them extremely helpful and friendly in all my dealings with them.
Price is ok if you got 50% and staff service is friendly.
Brilliant! I visited the store sunday 14th August to go through the paperwork, etc. The lady that dealt with me was very very helpful, made things easy to understand and was very professional! I had my two children with me, which can be a nightmare but the lady that dealt with me was very child friendly too! I would definaltely use yellow storage again and recommend to anybody that needed storage!
I had to find storage on a very last minute and now basis and Big Yellow Penarth Road in Cardiff could not have been more helpful and pleasant. Definitely would recommend them again to anyone
Everyone was very helpful and friendly making the process very simple and stress free. Ideal storage for short term student belongings between accommodation.