Customer reviews for Cheltenham Self Storage

Used Big Yellow for a short-term unit between moves, and then for a long-term (approx 3 years) unit for things that wouldn't fit in our home. Both experiences were easy and straightforward. All of the staff I dealt with were helpful and pleasant, the units were easy to access and use, and the admin process was easy enough both to start and close out. Using storage isn't a fun or glamorous endeavour, so having a transparent and easy process was much appreciated!

Could not have been better! We were very gratefull for the welcome and help we received through out our dealings with you. You made all the difference. So many thanks. Georgina D'Angelo

Fantastic service, so friendly and helpful. John was an pleasure to deal with

John and Ellie are brilliant at Big Yellow. Always bringing in my parcels for me (even when I had 60 units delivered!). They are super friendly and willing to help if you need. The unit area is as clean as a whistle and very easy to access despite all the levels of security to keep everything safe! Thank you team Cheltenham. Meg

The lady I dealt with was excellent and went the "extra mile" to help./

Friendly helpful staff

Informative and helpful staff. I was able to book what I needed and the bonus of 50% off - would definitely use again and let family and friends know

Friendly efficient professional service Simple system Reassurance about security and login log out system All round positive experience

From start to Finnish the man behind the desk made everything so simple

Very helpfull staff