Customer service was excellent. Terry has been so helpful & helped us to find exactly what we needed. The unit is clean & just what we wanted. Excellent set up.
NA
3 Jun 2022
Customer service was excellent. Terry has been so helpful & helped us to find exactly what we needed. The unit is clean & just what we wanted. Excellent set up.
Friendly and helpful staff All forms were straightforward and simple to use, saving you time before you get there so you can get straight on with moving
Good clear explanation of the process, the options and costs delivered in a professional manner.
Gareth was excellent. He went above and beyond to help us. He negotiated a good deal for us which made me cancel my booking with storage king and book with you instead. He is happy to help and even stayed longer past his time to make sure we got all our out stuff into the unit that day. Gareth is a credit to your company and he does an excellent job.
The staff at your cheltenham branch are awesome. Happy to go the extra mile and make sure you have exactly what you need.
very friendly staff
Being very friendly and helpful by the staff especially John, and giving us ideas on how to do the storage
The staff at our Cheltenham branch are incredibly helpful - arguably the best customer service we've received anywhere. Very accommodating and friendly.
Terry and Gareth in reception are assets to big yellow as a company. They are professional, approachable and friendly and go out of their way to accommodate your individual needs.
It was a very smooth service from booking up to move our belongings into storage. The member of staff that helped us move in was very helpful.