Customer reviews for Cheltenham Self Storage

The staff at our Cheltenham branch are incredibly helpful - arguably the best customer service we've received anywhere. Very accommodating and friendly.

Terry and Gareth in reception are assets to big yellow as a company. They are professional, approachable and friendly and go out of their way to accommodate your individual needs.

It was a very smooth service from booking up to move our belongings into storage. The member of staff that helped us move in was very helpful.

Really friendly and helpful service on each occasion that I have visited.

Very pleasant welcome from staff who explained everything clearly. They even gave us a cup of tea!

Helpful, informative and friendly staff as well as immaculately clean premises. the whole experience was very easy and all questions were pleasantly and promptly answered.

Very welcoming staff, who helped with all of our questions and took the time to make sure everything was as we needed.

Lovely customer service, clean, safe, spacious storage with great price deals.

The staff member Terry Adams dealt with me from start to finish. He answered all my initial queries promptly and this really put me at ease in terms of making a decision about the right kind of storage for my needs. He was friendly and courteous throughout so I didnt feel rushed into making a decision. His customer service skills and also product knowledge was top drawer! Also I would like to add that the actual store felt welcoming and was clean and tidy which makes a very good first impression. Everything is well organised and Ive had know problem with using the store

Friendly relaxed helpful can be stressful moving the team we're excellent.