Initial enquiry was straightforward and quick to book and staff were helpful with telephone enquiries. Moving in day was also very simple and the staff were pleasant, able and willing to assist with all our needs.
I was welcomed and was very to move FROM Safestore where I had been a customer for some years but there massive price hikes meant I needed a better rate and Big Yellow smashed them out of the park
Really well -- Hannah was lovely and have had regular calls from the team during the booking process.
Everything was so easy even with the virus we have at the moment. It was so well organised.
Terry was very helpful and made everything so easy
The staff were genuine and lived up to the principles of helpfulness, empathy and flexibility.
very good. friendly, respectful and professional
Charlotte made the whole thing so easy and she was so pleasant to deal.
Charlotte handled my initial enquiry and was fantastic - helpful, understanding and generally lovely. The instructions and support from the team around moving in were excellent, and I felt really comfortable throughout the whole process. The team even looked after one of my houseplants, which I left behind by accident.
Everything was smooth and simple. Great service on arrival also