Easy to use website, prompt response to e-mailed questions, friendly reception personnel, clean modern facility, good security, good parking, easy to find, good operational hours.
I had excellent service from Lauren, the locker was much larger than expected. And I was helped quickly and efficiently.
Everything flowed from arriving at the centre to when items were put into storage. The staff made you feel welcome on arrival and there was no pressure to rush when at the storage unit.
They staff was very helpful and extremely friendly and patient when dealing with us. They were also very informative about the important details to do with the company.
Very friendly and professional staff who made the whole process so easy, first class customer service is uncommon nowadays. Clean and well presented storage areas, lots of useful manual handling equipment to make moving things around easier, introductory discount.
Friendly and efficient service. The facilities seem very clean, secure and specially were as advertised. The lift and trollies were an extra bonus that I'd not expected.
Because of the great customer service employees (Jeff Banus and Geoff Mannond). They were helpful, cooperative with me since I decided to rent a storage.
Everything was so easy, took a lot of the stresses away from us having to find somewhere for storing a lot of items.
Jeff and Lee were exceptionally helpful. They were informative and gave clear relevant detail that related to my needs.
The staff are friendly and informative and helpful, especially Jeff Banks. The online system is very easy to use (the quotes, reservations, and click and collect boxes). Reserving a room is flexible, which I found especially helpful while we got our plans sorted.