Customer reviews for Chester Self Storage

4.9 out of 5 stars
728 reviews
They staff was very helpful and extremely friendly and patient when dealing with us. They were also very informative about the important details to do with the company.
Janelle
18 Jun 2017
Everything flowed from arriving at the centre to when items were put into storage. The staff made you feel welcome on arrival and there was no pressure to rush when at the storage unit.
Susan
18 Jun 2017
Very friendly and professional staff who made the whole process so easy, first class customer service is uncommon nowadays. Clean and well presented storage areas, lots of useful manual handling equipment to make moving things around easier, introductory discount.
Paul
15 Jun 2017
Friendly and efficient service. The facilities seem very clean, secure and specially were as advertised. The lift and trollies were an extra bonus that I'd not expected.
Helen
8 Jun 2017
Because of the great customer service employees (Jeff Banus and Geoff Mannond). They were helpful, cooperative with me since I decided to rent a storage.
Ali Mohammed
6 Jun 2017
Everything was so easy, took a lot of the stresses away from us having to find somewhere for storing a lot of items.
Lynn
4 Jun 2017
Jeff and Lee were exceptionally helpful. They were informative and gave clear relevant detail that related to my needs.
Nigel
3 Jun 2017
The staff are friendly and informative and helpful, especially Jeff Banks. The online system is very easy to use (the quotes, reservations, and click and collect boxes). Reserving a room is flexible, which I found especially helpful while we got our plans sorted.
Esther
29 May 2017
Everyone was so helpful and the informations are clear. Also the offers are Excellent for the time I need the storagen for.
Top
25 May 2017
I sent a separate email via your website regarding the service I received from Jeff and Geoff. They were both excellent and very helpful and friendly. The situation was very stressful and they managed to sort room and all the paperwork swiftly and without hassle. Jeff also made us all a cup of tea, showed us around and made us feel welcome - this was greatly appreciated by my mum and sister as well who'd had a long journey!!!
Laura
22 May 2017