Very well handled by the initial caller, everything relevant was explained thoroughly.
Aleksandar
16 Feb 2021
Very well handled by the initial caller, everything relevant was explained thoroughly.
everything perfect
Ya Ya helped check me in with safe Covid aligned recommendations. It was quick and easy. I was in and out.
Amy was extremely proactive, supportive and patient in the process! I am extremely grateful to her!
A gentleman called Yahya called me 10 minutes after I made an enquiry online and explained things very clearly in terms of signing up
I have interacted with three of your team members and all have been approachable. Yaya was especially helpful when dealing with the paperwork and how the storage service worked - it was a pleasure to deal with such a courteous member of staff.
I reserved straight away online
Everything went smoothly
I had a wonderful experience from the first phone call with Yaya. He couldn’t have been any more helpful. I wouldn’t hesitate to recommend Big Yellow to everyone.
Joe at the reception was really friendly, professional. He also took the initiative of checking if i can fit my stuff into a smaller storage unit in order to save some money. Super nice!