Very well handled. Clear and precise information and very professional and courteous.
Michael
26 Jul 2020
Very well handled. Clear and precise information and very professional and courteous.
Very comfortable process. Yayha was very professional and helpful in all aspects. 10/10
We were expecting a shipment from Paris on the 21 July. Unhelpfully the shipment arrived 4 days early on 17 July. Your team were exceptionally helpful in reorganising the paperwork. Special mention must go to Yahya Mohammad, the manager on duty, who used his initiative to assist the delivery driver and ourselves. He made sure we were able to complete check swiftly.
Very easy
Quite well
Very good
Val from the Chiswick store explained the whole process to me clearly as I had never used storage before and sorted a great deal out for me. I found it very easy to book storage space and also was very appreciative that I was able to push back my booking a few times as I hadn't had a confirmed move date. Amy was also helpful when needing to push my booking back and explaining how to use the storage space and also answering my queries about the online check in process.
Very well
Humma was exceptional. She has an amazing professional/ customer centric approach that is a credit to your company
Excellent process, useful follow ups too. It does brush over the insurance cost, that is the only negative point I would raise. Should be more upfront with the cost.