Customer reviews for Chiswick Self Storage

Very easily Yasmin and Mark were very helpful

I was so pleased & lucky to be served by your wonderful staff Paul Regan at the Chiswick branch. From the time of our initial enquiry to the final check-in procedure, everything was executed most professionally & efficiently without any stress whatsoever. He is indeed a treasure for you company & deserves all the credits.

Paul at Big Yellow Chiswick was super helpful. He even looked at whether a smaller space would be enough. He then helped me select the right location and was efficient in the check-in procedure without being pushy at all on selling 'extras'. An A+++ performance by Paul who made the whole experience very enjoyable. Of course the location, cleanliness and service are exactly as advertised which is a big part of my satisfaction.

Very well indeed. The team were quick to ring and confirm and check I was able to access the checking online system. The process was super straightforward!

Both Mark and Paul were extremely helpful and friendly and went out of their way to understand our requirements. So in terms of how well we thought your initial inquiry was handled and the overall ease and understanding of the process to book and move in was concerned, we couldn't have asked for more.

The process of booking was very easy and quick. Followed by our move into our space we were greeted by Humma. We were running very late yet Humma still allowed us to check in and went above and beyond to make sure it was stress free for us. Really lovely lady.

Humma was exceptional, helpful, patient, very clear with the process & with outstanding customer service skills, ensuring I found the right space & facilitating every step of the way. A no brainer to choose Big Yellow self storage. Paul was the person who welcomed us yesterday & took great care to ensure the boxes were delivered to the right space, & that we understood the terms & conditions & how to access the space. Again a great person with exceptional people skills. A pleasure to do business with Big Yellow & congratulations on a team with the X factor.

Careful understanding of my needs, and my concerns.Easy booking system. Mark is an excellent customer needs and service agent.

Initial enquiry was handled very well. Given very clear instructions on the process and liked the fact they wouild hold a unit for me so that I could view it to confirm the size

Everything was amazing and Mark was very helpful and made the whole process very easy. Thank you very much for everything!