Great! Yasmine and Stewart were wonderful to deal with!
Jerry
18 Oct 2019
Great! Yasmine and Stewart were wonderful to deal with!
Quick and efficient response from the team. Very helpful overall and made the entire process smooth and hassle free. Will definitely use and suggest Big yellow should the need so arise in future. Thanks to all who assisted us. Sunithi
Humma called immediately upon reservation and was very polite and articulate in her explanation
Extremely professional and well-organised. Very courteous and friendly staff. Everyone we was involved with from enquiry through to move in was excellent, especially moving in day - we were welcomed and made to feel like we were in complete safe hands by - Joseph Whitby - impeccable service! Couldn’t praise the service we received from Joseph more - very passionate and it made the whole experience a 10/10
It was great and they gave me lots of advice and guidance when I was pretty clueless!
Mark managed to make the whole process run smoothly and reassuringly during a stressful time.
All the inquiries were handled very well The process to book the storage unit was very easy
The whole process was stress free. Staff were efficient, friendly and very informative throughout the process.
My initial enquiry was dealt with quickly and efficiently. I enquired in the first place through email and received polite and prompt replies. We also visited the store to check out exactly what was what. All along, we were reassured that all arrangements could be flexible, which was really helpful as we didn't know our exact dates at that point, so made an inexact reservation.
Well explained and handled by your team. But overall process is cumbersome and administrative.