Customer reviews for Chiswick Self Storage

Excellent service with really helpful staff and great value.

Excellent service. Very clear explanation of the options, terms and conditions etc. Extremely well presented facility - light, bright, airy and clean. On my first visit I met with Gareth and then when I returned, I was checked-in by M Doyle. Both were really helpful - they are great ambassadors for and assets to your company.

Josh was excellent from beginning to end. He was very knowledgeable and explained the whole process very well. I was very pleased with the service and have told all my friends about Josh's excellent customer service.

Product = 15ft storage; 6 months Clean modern facilities. Location ("Chiswick" / Brentford) is workable and prices are better than closer but more expensive locations. "Check-in" paperwork & process could be streamlined. Not happy about the compulsory insurance (customers are old enough to make these sorts of financial decisions). However, as it is compulsory, the cost of the minimum level should be included in the price. Similiarly the additional cost for a lock is also a bit of a cheat. When I use a hotel, I don't expect to have to pay extra for my door lock and my travel insurance covers my belongings.

Great service. Josh was so helpful.

Good value, great service and good bolt ons like online check in. Room size was good as was the offer to help assess.

Staff was very friendly and helpful (the Australian gentleman helped me but I forgot his name!)

The team were helpful and patient with our request to try different sizes of storage before choosing the end results.

Very friendly and helpful from start to finish. Easy online check-in. Nice to receive pre arrival phone call. Quick process once I arrived. Friendly and helpful staff.

Both Josh and the ladies on reception were welcoming and helpful.