The procedure to open an account was well explained and very courteous
Michael
13 Feb 2024
The procedure to open an account was well explained and very courteous
you had a very helpful and friendly chat to discuss our options and we decided on the second option. We were even offered a cuppa whilst signing up.
Great friendly service when arrived. Simple,quick service.
Sammy was very welcoming, knowledgeable and friendly, explaining clearly how everything worked
Very impressed with the facilities. Found the staff were very helpful and they went out of their way to look after you
Very easy to arrange. Competitive prices compared to rivals. Easy check in. Professional, friendly staff. George was a star.
George was our meet and greet and was superb at informing us of the correct procedures to adopt when using the storage units. In Gosport we hired 2 units at Self Storage and could only converse by phone which worked, but nowhere as professional as Big Yellow.
Great communication. And customer care. Flexible, very pleasant to deal with you guys
Easy to understand the contract well laid out very surquir nice helpful staff
Customer service Easy instructions Ease of entry and exit Friendly service