Customer reviews for Colchester Self Storage

Sami was super friendly and polite made the process super easy!

Friendly team on hand. Really straightforward and easy process to get things set up. Would highly recommend.

Max was very helpful at moving in. Nice building and service. Recommended!

Max was very helpful with my move in day went through everything with me and helped me out

Had to gain storage today at last minute and headed to big yellow. Max served us today and ran through the process easy and explained every step of the way. Rooms are clean, secure, and easy to find. Access is hi-tech and secure. Plenty of parking to drop off and pick up and stacks of trolleys etc. as far as storage places go, it’s up there.

Great service, needed to change room size before we had even moved in. No fuss, quickly done, polite, helpful and attentive. Thanks to Max and the team :)

Amazing service from Lisa & Max. Thank you for all the help with our slightly complicated check-in this morning!

Great service-helpful advice, really courteous and everything we needed. What more could you want?

I have become a frequent customer at Big Yellow Self Storage in the last year due to far too many house moves, I rented a storage space for a period of months in 2025 and have been back and forth since to buy packing products, most recently on 04/07/26 when I requried more boxes urgently due to a house flood. I have always been met with a friendly face (and they go the extra mile to remember your name!), brilliant knowledge and patience. Max was extremely helpful and kind last week as always, thank you all so much for your continued help and for providing a brilliant service, written by Georgina.

Excellent service from friendly, helpful staff. Explained check-in system clearly. Felt very well-treated right from the initial contact until I closed my account (due to no longer needing the unit). Highly recommended.