Customer reviews for Colchester Self Storage

Thought the units would be bigger,but the customer service was excellent.

The Staff were exceptionally help and friendly, the system very easy and access and facilities excellent

Very helpful service from Graham even made me a coffee. Good price for a large space. Very satisfied.

I found the staff to be very helpfull friendly

Friendly staff, very helpful, showed me the space I had booked to ensure it was big enough. Having realised if used big yellow a number of time before I wasn't delayed with waffle, just ensured I was aware of the important and legal information. Booking online we easy and reserving online was very useful.

Sammy was great, she was very friendly, professional and efficient. I didn’t realise that an upfront payment for the first period of storage time was required and that wasn’t made obvious in the information given in the quote before I arrived onsite. Insurance was taken for granted, I’m not sure why insurance for my own goods is required and would have asked this but Sammy was so efficient that it was all over before it began. :) I had to ask for a receipt for all of the items and services that I paid for at the visit, which i think should have been offered or automatically sent to my email rather than me asking for it. Overall i am happy with the experience, i just would have liked the extra costs to be a little more obvious and clear from the beginning.

The staff were extremely helpful, facilities were excellent

All seems satisfactory - facilities/equipment available and information given on registration

Because I was so impressed with how I was dealt with both by my first point of contact with Debbie through to arriving at the unit and meeting David. Both were so helpful and professional.

Very professional employee who made the whole experience very straight forward.