Nothing to fault.
Rina
26 Jul 2017
Nothing to fault.
Great service and was very helpful in store and on the phone, managed to find a great price and catered for all of my needs
Everything went smoothly and efficiently, and in a friendly and helpful manner. I interacted face to face and by phone with front-desk staff at the store, and with someone at HQ on the phone.
When I popped in to enquire about storage Sammy was super friendly and helpful and put my mind at ease. She showed me a larger storage area no problems and she fulfilled her role to the max. Thank you. George assisted us with purchasing boxes and other items and again couldn't do enough to help and also felt he knew his stock very well. George booked us in and explained all really well and the process went smoothly. Thank you George. Half price storage for eight weeks and also a good price for our storage space made Big Yellow the obvious choice. Our moving in day was made even more at ease with a friendly welcome from Sammy and George. Any problems or queries are quickly solved with assistance from both.
Quick and simple experience. Help provided was clear and everything was clean. Floors, room and lifts were clean.
Friendly staff, excellent service. Pleased with security measures and ability to access storage after-hours. Good price considering. I purchased a 300sqft room for two months.
George was extremely and made the process very easy. I've never used storage units before so wasn't really sure what to expect. Excellent company to deal with. Extremely safe and very flexible hours of need be.
Everything went smooth and quick. It's really good that there's online check-in which saves time while coming forst time to the reception. Also 50% off during first 8 weeks is convenient .
Great service in all respects. Staff helpful and efficient.
The booking process was very simple and staff were very willing to help with any queries. When booking in at your Colchester store, an assistant called Joel even helped us reduce the cost by calculating that it would be cheaper with your current dust sheet offer. He was extremely kind and pleasant to deal with, thank you!