Customer reviews for Croydon Self Storage

Mark and Katherine were amazing! They were with me from booking to move in.

We have had a unit at big yellow Croydon for 5 years now and have been really happy with the service :) We just upgraded to a larger unit and had a brilliant experience with Paula. She was SO friendly and helpful. The exchange was really easy and quick and we had a lovely chat too. Would definitely recommend this place :)

Brilliant service from the staff at Big Yellow storage in Croydon. 💪🏼🙏 Paula and Mark are super helpful and we always prefer to use this branch

I needed to store a room full of miscellaneous things in order to hold a party. The staff were so, so helpful and tried to find me the best deal for 1 unit, for 1 week. I will definitely choose the BYSS, Croydon as my first choice if ever I need to store my belonging. Its clean, warm. Fantastic staff and great security. Thank you.

Great customer service,even made me a tea and explained everything well

I popped in on a random day to ask about storage space and prices. Laquann and Mark were SO friendly and took me through all the available options. Both these gentlemen answered all my queries and we came to a great decision based on my price range and finalised my storage space. So happy with my decision. I moved things in on a Saturday morning in January, and it was here I met the other half of the team in Paula and Kathryn who made the moving process so enjoyable. We had a great conversation on storage (and life!) and left with all the information I needed to use the facility. Many thanks to the Big Yellow Croydon team, it was such a pleasure to speak to each of you! I'd recommend this place to all.

Mark gave excellent customer service.

Katherine was really friendly, knowledgeable and efficient at check in. The storage units seem clean and safe

Setting up storage was incredibly easy and hassle-free. Catherine at the Croydon branch was extremely informative and helpful, making the whole process smooth. The facility itself is modern, clean, and well-maintained. Service was impeccable from start to finish. Highly recommend Big Yellow Storage for anyone needing a reliable and professional storage solution!

The support and help provided by Kathryn was excellent. She explained everything in detail. Even though we arrived late she gave us great service. We were very pleased.