It was explained in plain english
Abdul
19 Mar 2019
It was explained in plain english
Every member of staff I spoke to from the general customer service to the ones at Croydon branch . Shane from Croydon was especially helpful , great demeanour and explained everything clearly .
ATA was very friendly and professiona. She have a very detailed and concise description of my storage options.
Everything was explained very clearly.
Excellent service, polite and friendly.
The initial enquiry was great and when I went into the Croydon Office Ata was very helpful and I received excellent customer service from her
I went to Shurguard to check out its premises and to buy the starter pack. Their staff were courteous and friendly, the first month offer was great, but there was a bad smell in the storage area. I decided to check out Big Yellow. Staff were very courteous, friendly and happy to take me around the storage area and how to use it. Asked me about removal services, reminded me about the discount on packing items.
I was served by Shane and Ata (?) Both were professional and courteous throughout. When I required an additional service, they were happy to oblige. I would definitely recommend Big Yellow in Croydon. The service was exceptional.
I thought it was handled very well and the storage space was very useful
Superb service as always! Great team and facility.