I first enquired about the cost of storage needed - the info I received was helpful and clear which made the process very easy.
Adam
18 Dec 2018
I first enquired about the cost of storage needed - the info I received was helpful and clear which made the process very easy.
it was fantastic. Thanks to Ata and Ryan for their great help and support. Very lovely and polite friends. Keep it up guys.
The staff are so helpful and easy to talk to, a warm welcome and very accomodative.
I was well impressed with the professional yet understanding way I was dealt with. I am suppose how friendly and helpful Otta the admin was. She smiled and even after me a drink when I look a bit tired. I was impressed with her professionalism and as a person who knows a lot of people, I will definitely tell them. Everything from booking to moving..... Was of the highest satisfaction... I which I could say that for other business.
Hi, both Ata and Shane? at big yellow were friendly and informative. They dealt with my enquiries in an understandable and concise manner. It was nice to be dealt with by really friendly staff without any hard sell, I got my room sorted quickly.
The moving was straight forward and the team was very helpful. ATA and nick they were very helpful
I found Nick o sulaven very helpful would def use him again.
I couldn’t have asked for better service, Ata from the Croydon store couldn’t have been more knowledgeable, friendly or attentive. She was truly lovely and made the whole process so easy. Actually had fun at Big Yellow. Many thanks.
Ata was exceptional, professional and friendly, wonderful service.
Whilst deliberating between Big Yellow and Shurguard I received a call from Ryan straight after submitting my quotation request and I must say his excellent customer service and knowledge of the services offered definitely swayed my decision to store my items with you (the speed of contact also made a huge difference). He talked me through everything I had concerns over and emailed a detailed breakdown of my quotation then followed up to check I was happy with everything. When checking in; Ryan and Netta in reception were absolutely fantastic. What a friendly and professional experience! Not something I’ve had the pleasure of experiencing in other storage facilities. These two are a great representation of your company! I’ve visited a couple other Big Yellow’s in the past and Ryan and Netta really go over and above to ensure customer satisfaction. Please again extend my gratitude for the wonderful experience and ease of process. (A company bonus/thank you is well deserved in my opinion) Thank you for everything! :-) Shanice