The staff were friendly, down to earth and went out of their way to help me. The cost is very reasonable and everything was covered. I understood everything and feel I could approach the staff for help as any time.
The assistant Christine was very helpful explaining everything and making sure the signup went very smoothly.
The facilities provided in the storage are good. Staff is helpful and polite.
Good service, straight forward, good value. Manager Paul owusu and jean luque We're very friendly and helpful.
The staff were very helpfull
Paul has been very helpful and has gone out of his way to help me especially when I had some issues with my shipment.
Happy with the way the colleague discussed through our options, showed us some units so we could visualise the space and also gave us a discounted rate to that advertised by your Call Centre.
Christine Thompson had delivered a brilliant customer services to me last week in September . She explained everything to me about how storage works at Big Yellow and the extra bits such as dush sheets. I am thrilled to say that you have a wonderful team here in Croydon.
Dear Sirs, I wanted to let you know that I received a very good, friendly, helpful and respectful service from your staff, Simonetta (my first point of contact) Paul and Mark. They all had fantastic customer services skills and lived up to my expectations and needs. I would have no hesitation in recommending Big Yellow to friends and family. TEN OUT OF TEN ON ALL COUNTS Yours faithfully, Harsha Patel
The entire experience was so simple, so easy and our contact was incredibly helpful - she was really fantastic and made the whole thing trouble free.