Christine Thompson had delivered a brilliant customer services to me last week in September . She explained everything to me about how storage works at Big Yellow and the extra bits such as dush sheets. I am thrilled to say that you have a wonderful team here in Croydon.
Dear Sirs, I wanted to let you know that I received a very good, friendly, helpful and respectful service from your staff, Simonetta (my first point of contact) Paul and Mark. They all had fantastic customer services skills and lived up to my expectations and needs. I would have no hesitation in recommending Big Yellow to friends and family. TEN OUT OF TEN ON ALL COUNTS Yours faithfully, Harsha Patel
The entire experience was so simple, so easy and our contact was incredibly helpful - she was really fantastic and made the whole thing trouble free.
The member of staff that deal that with my initial query and my checking into the unit where informative, helpful, and made my experience a good one. The man that checked me in went the extra mile to support me.
Because is very good place with good manager. He is very helpful and friendly.
The process was easy. The pricing is clear, no hidden costs. Security is good
The staff were very friendly and helpful and described everything well
Paul was very informative and pleasant.
I was given excellent customer service
I was happy with the overall experience, no complaints