Because the guy we meet was really good and I like the environment as well.
Isaac
9 Nov 2017
Because the guy we meet was really good and I like the environment as well.
Clean facilities that have good lighting. You can access at different times and I like that there is a discount for the first 8 weeks. I found the staff to be very informative and friendly.
Easy and effective sytem with very friendly staff
Very calm, detailed, personal service from Henry, who was very helpful.
First Stephen in Nottingham was fabulous and he was really helpful with some really useful ideas. Then there was Henry in Dagenham! I have to warn you am about to heap some praise on this guy. Thoughtful, caring and innovative his customer service skills are stratospheric, actually, they're out of this world. It would seem Big Yellow is a world leader in how it's staff interacts with the public - and not just because we are paying customers. Thanks Stephen, massive thanks Henry - well done BIG YELLOW!
Good flexibility with dates, good prices, good customer service. Extended access
Henry was extremely helpful and available. He explained to us how things work and after that everything seems so simple. He advised us on the size of the box, which is allowed us to pay less. Very happy!!!
Rang on the day when I really needed help with storage and was sorted out straight away service was outstanding thank you and the young lady at the reception in Dagenham branch was brilliant so so helpful thank you so much
From making the reservation online to moving into storage all went well. Customer service agents at the desk on move in day was extremely helpful.
The lady who checked us in was amazing