Excellent easy to understand and staff called me to help me with the online process
Thomas
19 Aug 2021
Excellent easy to understand and staff called me to help me with the online process
Very easy. I was able to upsize the storage room when checking-in no problem as well, which helped to make the whole process very stress-free!
I spoke to a young guy called Nathan who was very professional and very knowledgeable and couldn’t be more helpful and in all aspects of storage.
Full appreciation of our requirements and suggestions made from the start to provide sufficient space and access for our property. Friendliness and professionalism of the Big Yellow team made the entire process a pleasure and stress-free.
Was really impressed by the staff when I arrived, apologies I can't remember their names. I was storing stuff as my Mum has moved into a home following my father's death, and the staff were professional, friendly and very kind. They made what could have been a difficult thing so much easier and I am very grateful.
Simple process following online enquiry. Storage process very slick and staff friendly and efficient
Excellent service and fantastic helpful staff in the Edinburgh office.
Initial enquiry was dealt with very efficiently and everything explained in simple terms.
From initial quotation using the website, through a phone call to check availability and then getting into our storage space, Sophie Templeman was a joy to deal with.
The website is easy to use, the staff is very friendly and helpful