Gillian was superb. Professional, efficient and friendly. She inspired confidence in Big Yellow's ability to deliver a safe and secure environment for our storage needs.
Initial enquiry was handled amazingly and the process was very easy and stress free.
Excellent easy to understand and staff called me to help me with the online process
Very easy. I was able to upsize the storage room when checking-in no problem as well, which helped to make the whole process very stress-free!
I spoke to a young guy called Nathan who was very professional and very knowledgeable and couldn’t be more helpful and in all aspects of storage.
Full appreciation of our requirements and suggestions made from the start to provide sufficient space and access for our property. Friendliness and professionalism of the Big Yellow team made the entire process a pleasure and stress-free.
Was really impressed by the staff when I arrived, apologies I can't remember their names. I was storing stuff as my Mum has moved into a home following my father's death, and the staff were professional, friendly and very kind. They made what could have been a difficult thing so much easier and I am very grateful.
Simple process following online enquiry. Storage process very slick and staff friendly and efficient
Excellent service and fantastic helpful staff in the Edinburgh office.
Initial enquiry was dealt with very efficiently and everything explained in simple terms.