I've had Grace talk me through every step which was quite straightforward and easy to understand. Had everything shown, explained and guided through the process and I actually had nohing to ask as all bases were covered.
Handled very well. They quickly called me following my online query and super friendly,
Very quick follow up response to my initial quote request. Staff, particularly Grace and Monta, were very helpful, providing very useful help and advice.
Excellent communication and proactive communication of improved quote. Regarding check in and move in, particular credit is due to Sean Walker who was extremely friendly, efficient and knowledgable - a credit to your company.
Monta was superb. Made everything very easy on the day to move in.
Walked in without appointment - all was handled great by Gill
The enquiry was fine. The requests for advance details were frustrating as the website kept throwing me off. The team member Sean in Edinburgh was brilliantly helpful and made it all straightforward on site.
Very clear and easy
Monta was a wonderful help, and made the process very easy, efficient and was generally very pleasant.
Very easy and quick and ideal that your given flexibility to cancel or later reservation