Good follow up and helpful staff. Need to be clearer about insurance and what is required to avoid losing money. Also attempting to add unnecessary items such as a dust sheet to the bill without first asking.
Grace was very friendly and helpful; the process of getting set up did take a while tho
Very friendly, easy going manner. Which made it a more pleasant experience and easy to understand.
Monta was so helpful. I thought I had booked online but I hadn't but nothing was too much trouble for her, finding me space and showing me around. A very pleasant experience.
Enquired online & sean called me back. Very friendly & answered all my questions
excellent service by the check in person. Friendly and efficient. Impressed by the very clean storage facilities
Everything was very smooth and the person dealing with us, Monta, went through everything in detail and was very helpful.
I made an online enquiry and received a call almost immediately from Gill. She sounded upbeat and lovely in her message. I called back and spoke with Grace who set everything up. She was also on reception on Sunday when we arrived, remembered the call and was very polite and professional.
Friendly informative staff made the process from my online enquiry through to actual booking & usage straight forward & simple.
The initial enquiry was handled well, but there was a lot of incorrect information given about payments.