Customer reviews for Edinburgh Self Storage

It was Gill from the Sighthill (Edinburgh) branch I spoke with originally way back in April. Gill was fabulous, she helped me with no heavy sales push. Since then due to unforeseen circumstances the move in date has has had to be pushed back on numerous occasions, every member of staff I spoke to has been fabulous... Nothing was a problem. I finally took over my unit at the weekend and again it was Gill who booked me in... Gill was yet again constantly kind and understanding, she took the time to show me a bigger unit then changed everything so this could accommodate my needs. Would definitely recommend this to anyone!!

Quick and easy to get quote online and promptly followed up by BYSS staff.

Very friendly and informative, offered a good deal on initial quote. Good branding and service meant I opted just to pick your storage option as opposed to looking into further quotes elsewhere.

Gillian was very good at helping me check in and answer any questions.

I had originally booked a room over the phone with one of big yellow’s assistants and when I arrived there seemed to be an issue with the booking. However, Sean took care of us at reception and did an amazing job in getting me a room as soon as possible with no hassle at all! The process was easy and smooth and the staff were very friendly!

The lady who first answered my telephone enquiry dealt with the whole process in a friendly, professional and prompt manner understanding what I wanted and providing exactly that.

The process from start to finish with the help of Grace & Gill to explaining the check in system was excellent and friendly.

Very clear instructions on how to access and use the facilities overall. Gill at the unit was very helpful and accommodating.

Sean at the sighthill branch in Edinburgh was amazing with us, he done everything he could to help us when we had a slight hiccup from our end with a debit card. He was a massive help and extremely accommodating.

Sean on reception was brilliant. Explained everything that was required clearly and also answered any questions I had