I am elderly and the staff went out of their way to see that I understood the whole procedure. I felt confident that my good were in a safe place.
VERA M
23 Nov 2018
I am elderly and the staff went out of their way to see that I understood the whole procedure. I felt confident that my good were in a safe place.
Efficient call back after online quote. Very helpful and easy to book and check in
Very good
Initial enquiry and subsequent enquiries were dealt with very professionally and everything explained fully.
Enquiry was handled amazingly booking in was good but needs to be made more clear that payment is 4 weekly as I have ended up in debt as had no option but to store my belongings
Whole process was great. I had a quick look online for what was available, which was quickly followed up by a call from Nick who helped me get set up. Peter at the store is a superstar! He showed me around a few different sized rooms to make sure I got what I needed and went to every effort to make sure everything was right for me. Thanks to all the team.
First time visit too far too long and could have been dealt with beforehand
Well-explained and very flexible
very good overall
Friendly, professional service both on the phone and in the store. I spoke with Gill and met Pete who were both great.